We are celebrating
our 8th Year on the Internet, selling Gems and Jewelry to the Public. Our website
is a Secure Shopping Site. With thousands of Internet clients in 8 years, you
can be assured of a great product, super price and PERSONAL, FAST service !!
In addition we service the Jewelry Trade as a Custom Cutting House (brick and
mortar), Fine Jewelry Manufacturer and Wholesale Opal Supplier, as well as Gem
and Jewelry Repair for thousands of US Retailers and Designers. We also have
a Retail Store in Bethany, OK. A tradition of 22
Years in the Gem and Jewelry
business. We are the only Internet Jewelry and Gem Business to let you view gems and jewelry in your home, with no obligation
before you purchase ! In addition, we have a CyberCash approved Secure Shopping Site at Opals
International Jewelers, Inc.
Our GOAL is your complete Satisfaction ! We welcome the challenge
and opportunity to supply new opals and other high quality gems as well as design
a special custom piece of jewelry in all metals. Many times we can repair/ salvage
damaged Gems, Jewelry or Opals or Opals that may have flaws. Just because a
stone has a small problem you would not believe what we can do to salvage your
Opal Gem if we just have a chance to examine it via photo, drawing or in real
life. See below for our POLICIES.
Our stones
are guaranteed for one year against natural crazing if sold to you loose (unset).
In jewelry, we have the same guarantee only if we set the stone. We will replace
any crazed or cracked stone with one of equal quality. We cannot guarantee stones
against damage done by normal wearing, mistreatment or placement/removal in
the setting by someone else. Please follow enclosed opal
care instructions with each purchase.
OPALS
INTERNATIONAL JEWELERS, INC.
FACT: We want you to be Satisfied 100%, we back our Service Quality and Products...
FACT: We are in business to make money, this is our full-time job and life !!
FACT: We love Opal / Colored Stones and we are experts in this area...if we
do not know we will find out !
FACT: We can supply trade and client references to you at any time at your request.......
FACT: We are fully insured with Jewelers Mutual Insurance Coverage.......
FACT: We are listed with the Jewelers Board of Trade and a Polygon Member
PLEASE
READ BEFORE ORDERING
1. How to Order: Please give us as much information as possible via email
or phone and see detailed, ORDERING instructions on this page. For stones to be matched
please send us the broken stones or other stones that you need matched for quality,
size and colors. This goes for pieces to match other jewelry sets. Customer
Number, Customer Name, Address, Phone Number, Stone, Size, Shape, Quantity,
Color. Shipping and Handling due regardless of sale or return !!
2. Policy: Retail shopping individuals must give us a check to hold, or a credit card number for authorization only (see form there) if they want to view gems and jewelry in your home or office. For first time customers we will secure the value of the shipment until it is returned for purchase, partial purchase or full return. You will only be charged for postage and insurance if it is returned in full. You will only be charged if you decide to buy or you do not return all or part of the shipment. This has never happended but for first time customers we must protect ourselves and yourself. See MEMO process !!
2a. First time jewelers/designers will need to supply 3 business references or have JBT 1 or 2 rating, Fax info to 405-495-6611, Net 30 days open account, and/or memo. COD available to 3 and 4 rated jewelers unless already established in good standing. Allow at least two days to check references. Orders can be accompanied with a check or money order. Allow for check to clear. We are a part of the JBT Electronic information transfer. The immediate transfer of credit information gives JBT what they need to compile individual account ratings.
3. Returns and Refunds: Your 100% satisfaction is very important to us! If you are not completely satisfied with any item ordered from us, please return it within 30 days for full credit to your account. If a refund is desired, please specify with your return and fill out MEMO PROCESS form All return items must be in re-salable original condition with original inventory codes. Also specify the invoice number of the returned item. Shipping and Handling will be due regardless of return.
4. Matching: Opal is a difficult stone to match. If at all possible, send us the stone to be matched either loose or mounted. We must have an example to compare. We have a complete in-house manufacturing factory, we can repair and/or set your stone for your. If you have a free-form or non-standard size opal to be matched, and we do not happen to have one in stock, we may possibly be able to cut a new stone for you from rough or existing cut stock We will quote on a "per piece" basis. We will always recommend the most efficient manner. Full color drawings and detailed descriptions can be used as well.
5. Shipping/Insurance: We ship all orders for FEDEX second day delivery, or USPS insured for less than $ 500 value. Registered Mail will be used for orders greater than $ 500 or Jewelry Value greater than $ 500. If next day is required, please inform us at time of order. An additional charge for overnight will be added. All orders of less than $100 will have a $ 4.00 charge added for shipping and handling. We will insure all orders over $ 100 for value.
6. Minimum orders: There is a $10.00 minimum order on loose stones. No minimum on mounted jewelry. Orders placed via our website and email with full details of your need, get an additional 5 % discount off of retail due to the efficiency savings and no phone calls. We do accept all credit cards and can take your card number via email or telephone or fax. We also have 90 days same as cash and always willing to work some split payments if need be !
7. Physical Store Hours: Tuesday to Saturday, 10:00 a.m. to 6:00 p.m. C.S.T. For special orders and meetings call for appointment. Virtual store is open 24 hours, 7 days just email us:at opals@sirinet.net We will try our hardest to reply within 24 hours, you can always call us at 800-376-6725 !!
8. Cutting and Repair: We offer a full service in cutting and polishing OPAL and Gem Cabochons. We also have expert Faceting people available at our call. If you have a stone that needs repair or re-polishing, we are happy to offer this service to you. Stones are accepted for repair/polish on a no-risk basis. We examine the situation and make recommendations to you on our opinion, you decide and we proceed. Costs average about $ 40 to $ 80 dependent on labor involved to remove, repolish and re-set the stone in a mounting etc. There is a $ 15.00 minimum on repairs.
9. Retail Internet: Our web site is a virtual shopping area with most of the same itmes in our physical store in Bethany, Oklahoma. Therefore, we have all pricing at Retail. If we are having a SALE in our store then we will have discounts off of our Internet Store products. We are also a major wholesaler to thousands of jewelry stores and designers worldwide, therefore we offer wholesale prices to those long-time volume customers. We cut opal, repolish opal, design jewelry, fix jewelry and manufacture jewelry. We custom cut and design opals, gems and settings in gold, silver and base metals. No job too small and please do not hesitate to ask, we may be able to help you or send you to someone who can !
10. Wholesale
Internet: If you have a resale license please call 800-376-6725 and you
can order at wholesale anything we offer. If you order via email as instructed
above you get 10% discount always. In the future we will establish an area on
our Internet Site at Please CALL 1-800-376-6725 for WHOLESALE inquiresor go
to http://www.polygon.net/~6131 for wholesale
web site or CALL US. CALL for closeouts, specials and a 10 % discount on
all orders placed via email in the wholesale section. See MEMO
PROCESS for details...For example you need (2) 8 x 6 ovals, multicolor,
$ xxx/ct we fill it ship it and you get the 10% discount off of wholesale, no
phone calls, no surprises and we all save money. The same can be said for informing
us that a piece is coming that needs a certain stone. This allows us to get
the job ready before it arrives and we plan our work better.
To View Other Opals and Opal Jewelry, click here
J. Thomson Custom Jewelers
5770 NW Expressway, Suite 101
Oklahoma City, OK 73132
(405) 495-6610
FAX (405) 728-1914
Email: gems@customfinejewelry.com
Copyright 1994-2005 J. Thomson Custom Jewelers